Return

In case of return, you bear the risk for the goods, therefore it is important that the goods cannot be damaged during transport. For a full refund to be issued, the item must be unused and returned in its original undamaged packaging with any labels still attached. It is important that outer packaging is used and that tape or other material is not stuck to the original packaging. The right of withdrawal does not apply at all to goods that have been manufactured or modified according to your specific wishes. Returns cannot be sent COD. After receipt and acceptance of the return, a refund will be made within fourteen (14) days from the date of receipt of the return by Bling by J AB. Refunds will only be made by deposit to the same bank account where the purchase was made. Costs for services related to delivery such as PostNord waybills or registered mail will not be refunded upon return. However, Bling by J will pay for the return slip, please contact customer service and a return slip will be sent to your email address. Bling by J AB has no possibility to reimburse the cost of return freight afterwards.

To enable a possible return, you need to be able to prove purchase and Bling by J AB recommends that you save the order confirmation and payment reference as a receipt of your purchase.

 

Return of promotional items

Returns do not apply to purchases of promotional or sale items.

In the case of purchases qualifying for a gift or additional discount, the value of the gift or additional discount is considered as a general discount on the full amount at the time of purchase. If any part of the purchase is exchanged and/or returned, returned goods are valued at the purchase price less their relative share of the general discount.

In the case of exchanges, there is no recalculation of the original basis for the gift or discount. The promotion or offer of such gift or additional discount is only available for new purchases via Bling by J's online trading sites and cannot be obtained retroactively. The gift or discount cannot be transferred to another purchase and cannot be credited when exchanging for another item.

 

Law of Aggression

As a consumer, you always have a fourteen (14) day right of withdrawal under the Distance Contracts and Contracts Away from Business Premises Act (2005:59). If you wish to return your product for exchange or repurchase during this period, you must contact customer service for a return slip provided by Bling by J. As a customer, you are of course entitled to try and examine the product at home to ensure that the product meets your expectations. However, this does not apply to earrings, trunks, bikinis or sale items. If you return an unused product with any associated labels and packaging within 14 days, the full amount of the product will be refunded but not the shipping cost, or the desired exchange will be carried out. If the quality of the product has been affected as a result of handling by the customer beyond what is necessary to examine its characteristics or functions, the return will not be refunded.

We follow the law on distance contracts according to the recommendations of the Swedish Consumer Agency. According to the Distance Contracts Act, you have the right to return ordered faultless goods without giving any reason. Notice of this must be given as soon as possible, but no later than fourteen (14) days from receipt of the goods (does not apply to specially ordered goods). There is always a guarantee on the products you buy (1 year). If you can prove that there is a manufacturing defect in the product, you will always receive new parts, however, the warranty does not apply to wear and tear damage.Contact customer service and you will receive a return slip sent to your email address. Bling by J AB has no possibility to reimburse the cost of return shipping afterwards.

Refund of received and approved returns will be made within 14 days.

 

Complaint

If a product deviates from what follows from the agreement between you and Bling by J AB or otherwise does not correspond to the description of the product given by Bling by J AB, the product can be returned. Only original defects are covered by the right of complaint. The right to complain does not include, for example, defects caused by normal wear and tear. Complaints to Bling by J AB must be made within a reasonable time after the defect has been discovered, but no later than 3 years. Bling by J AB reserves the right to remedy the defect in the first instance, in the second instance to redeliver the goods and in the last instance to repurchase the goods. In case of complaint, please contact customer service and you will receive a return slip sent to your e-mail address. Bling by J AB has no possibility to reimburse the cost of return freight afterwards.